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BEESAVVY FOR HOTELS & RESORTS

Build the guest relationship before arrival and beyond departure.

A stay can begin with a question about a room, a celebration or a group visit. BeeSavvy helps your team organise those enquiries, follow up opportunities and keep past guests connected, with marketing that supports the experience you work hard to provide.

For independent hotels, boutique accommodation and resorts managing direct enquiries, groups and events.

Hotel host assisting a guest at reception

Different guest enquiries need different journeys.

A weekend guest needs practical information. A wedding couple may need several conversations. A group organiser wants a proposal they can review with others. When these requests share a busy inbox, it can be difficult to see what is waiting. BeeSavvy helps you give each enquiry a clear owner, stage and next step.

How BeeSavvy helps

Keep stay and event enquiries organised and stay connected with past guests.

Organise direct enquiries with context

Capture the type of stay, preferred dates and broad requirements. Give the team the information needed to respond personally while keeping booking confirmation in the appropriate system.

Give groups and events a follow-up process

Track wedding, retreat and corporate-group enquiries through their decision stages. Prompt useful check-ins and keep the conversation visible as quotes are discussed.

Create campaigns for specific experiences

Build focused pages for a seasonal escape, a group package or an event offering. Direct interested visitors to an enquiry or the booking process that applies.

Stay connected with past guests

Share relevant news and return-visit invitations with opted-in contacts. Where a supported connection supplies stay information, communication can be timed around a more accurate guest journey.

From group enquiry to a clear proposal journey

Example journey

01

Capture the occasion and dates

An organiser shares preferred dates, group size and the purpose of the visit.

02

Review the requirements

Your team checks availability and prepares the next conversation using the property’s operational systems.

03

Keep the proposal moving

The opportunity stage records where the discussion stands, with follow-up inviting questions and clarifying next steps.

04

Continue the relationship

After the stay or event is reliably recorded as complete, invite feedback and offer relevant future updates with permission.

A setup that fits your business

BeeSavvy supports marketing and enquiry management around your property systems. Room inventory, rates, channel distribution and reservation changes remain with your property management or booking platform unless a specific integration is agreed.

Questions you may have

Will it replace our property management system?

No replacement is assumed. This offer focuses on marketing, enquiries and relationship follow-up around your existing property operations.

Can it display live room rates and availability?

Live inventory and rates require a booking-engine connection. We’ll review your current provider before confirming how these should appear on a page.

Can wedding and group enquiries have separate journeys?

Yes. You can use different forms, stages and follow-up messages for the different types of opportunities your team manages.

Can it send pre-arrival and post-stay messages?

That requires reliable reservation and stay information. We’ll confirm the available data connection and update behaviour before enabling time-sensitive messages.

Can we encourage past guests to return?

Yes. Relevant campaigns can be sent to contacts who have opted in. Any offer, rate or availability should be confirmed through your current booking process.

Give every guest enquiry a more connected journey.

Show us how your team handles stay, group and event enquiries. We’ll demonstrate a clearer follow-up process around the systems you already use.

Request your BeeSavvy demo

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